Good to know

Your questions,
answered.

Everything you need to know before arriving at Hati.

The practical things

A little clarity
before you arrive.

Still have a question? Our reservations team is only a WhatsApp message away on +256 743 363 282, or email reservationhati@gmail.com.

Ask us directly
How do I make a booking?

Use the booking form on our home page, message us on WhatsApp at +256 743 363 282, or email reservationhati@gmail.com. Our reservations team confirms availability and your reservation personally.

What are your rates?

Single occupancy is UGX 175,000 per night and double occupancy is UGX 220,000 per night. Both include breakfast. All rates are quoted in Uganda Shillings and are subject to availability, and special offers may apply from time to time.

What time is check-in and check-out?

Check-in is from 2:00 PM and check-out is by 10:00 AM. We are pleased to accommodate early arrivals and late departures whenever possible, subject to availability. Additional charges may apply.

Is breakfast included?

Yes. Breakfast is included in every room rate and is served for resident guests each morning.

What is your cancellation policy?

Reservations may be cancelled without charge up to 24 hours before your scheduled arrival date. Cancellations made within 24 hours of arrival, or failure to arrive without prior notice, may incur a charge equivalent to one night's accommodation.

Are children welcome?

Warmly. Children under 6 stay free of charge when sharing existing bedding with accompanying parents. Children aged 6 to 10 are charged 50% of the applicable room rate, and children aged 11 and above are charged the full rate. Children's charges follow the room occupancy and booking arrangement.

How can I pay?

We accept cash, mobile money, Visa and MasterCard, and bank transfer. Payment terms may vary depending on the reservation type, special offers or agreed corporate arrangements.

Do you accommodate longer stays?

Yes. Hati is well suited to longer stays for work, family visits and time spent exploring the region. Contact us for a tailored rate.

Where exactly are you located?

We are in Bulemwa East, Hoima City, Uganda. Once your booking is confirmed, our team will share directions and help arrange your arrival.

Can I visit the restaurant without staying?

Yes, subject to availability. We recommend messaging ahead, especially for groups or special occasions.

Couldn’t find what you need?

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